Nov 10 2011
Today is usability day. And Emakina can be proud to announce that The Reference, a company of the Emakina group located in Ghent, is the big winner of yesterday’s Usability Awards 2011.
The new website of Infrax, a client of The Reference, won 2 out of 3 first prizes in the awards, making them the star of the evening. It won the First prize in the category ‘General public’ and the ‘Non-profit and e-gov’ category.

The jury composed of experts in usability, created a shortlist of 10 finalist out of 95 user-friendly websites that entered the competition. The public could then choose their preferred usability site.
Over 3000 votes were cast, giving Infrax the clear ‘thumbs up’ with ¼ of the votes.
In the categories non-profit and profit, the jury also evaluates the selection and gives points on 8 criteria. They assess the quality of the homepage, overview and detail pages, navigation and search functions, forms and content, copywriting and the overall impression. Here again, Infrax won the first prize, in the category ‘Non-profit and e-gov’.
The internet agency from Ghent, The Reference, created the new site for the network manager, with the help of AG Consult who were in charge of testing and fine tuning user friendliness.

Infrax clearly chose from the start of the project to make usability a key objective for their new website. A strongly ‘task based’ approach insures the user at one glance finds the right documents, linked to the online visit, for the specific needs related to electricity, gas, sewers or TV connectivity.
The clear home page and topical pages make the site an easy and pleasant tool for any client. By respecting standards and building in horizontal resting points and ‘jump to links’, the site was made even more to the point and intuitive.
Infrax is a collaboration between Interelectra, Iveg, Infrax West en PBE. Infrax manages the good use, maintenance and development of all public canalization related services (gas, electricity, cable television and/ or sewer systems) on the territory of a large number of communities in Belgium.